FAQs

FAQ about SchoolManage.

If you have nay questions which are not included here, please write to us and we will answer as soon as possible. Usually it takes a couple of hours.

What should I do to make sure that SchoolManage is right for my business?

Contacts us by using the contact form and send us some basic information, so we could create a free 1-month trial account for you. If afterwards you decide to become our client, the data entered during the trial period will not be lost. During this trial period you will receive full information assistance.

Who has access to my data?

In compliance with GDPR, your personal data and your clients’ data is encrypted with 128 bit key, safeguarded in a bank safe. Only our personal data administrator has access to it and only in the presence of the SchoolManage manager. We do not share the available information with anybody.

In what language is the software available?

At present SchoolManage is available in Bulgarian and English. If your business operates in a country with a different official language and you need to present the software functionalities to your clients in another language, we are ready to translate it for you for the shortest lead time possible.

How much would using SchoolManage cost?

The usage fee for SchoolManage and Electa Classroom are payable during the period of using them.

We offer various pricing plans according to your needs. They include certain number of emails to be sent monthly. This number is calculated on the basis of our vast experience according to your everyday needs and small email campaigns to your clients. If you frequently send email campaigns or if the campaigns are large (with several thousand addressees) you may exceed the number of emails included in your plan. Therefore to your next monthly payment, every started 1000 emails will be charged with EUR 0.99.

For example: Your plan includes 6000 emails and you decide to send up to three campaigns of 500 addressees each. You need between 2000 and 3000 emails for your operations per month and in that case there will be no additional payment. If, however, each of your campaigns reaches 2000 persons, you will need between 8000 and 9000 emails a month. Then you will have to pay EUR 2.97 in addition to your next payment.

If you want to offer online education, the amounts for renting a virtual classroom are further calculated. You pay according to the stated pricing plans only for the months when you use a classroom.

I want this software. How can I start implementing SchoolManage in my business?

Depending on the scale of your business, the initial data entry in SchoolManagemay be a more time-consuming process. You need to prepare and upload pictures, courses, create profiles of teachers and clients. If you do not have the time for this, we recommend you delegate that to a trusted employee who will serve as a contact person with us.

What can I do during the 30-day free trial period?

All functionalities are at your disposal and all entered data shall be preserved if you decide to use SchoolManage afterwards.